Thank you for shopping at HanovLearn. We take pride in providing high-quality digital educational resources to support teachers, students, and school administrators. As our products are delivered in a digital format, please read our refund policy carefully before making a purchase.
Digital Product Nature
All of our products are digital downloads — including but not limited to lesson plan templates, journals, school toolkits, and administrative forms. Once a purchase is completed, you receive immediate access to the content. Due to the downloadable and non-returnable nature of these products, all sales are final.
No Returns or Exchanges
Since our products cannot be physically returned, we do not offer returns or exchanges for any digital item after the purchase is made. We strongly encourage customers to review product descriptions, previews, and any available samples before completing a transaction.
Refund Eligibility
We only consider refund requests under the following rare circumstances:
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You were charged more than once for the same product.
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You purchased a product but received an incorrect or corrupted file and we are unable to resolve the issue.
In such cases, please contact us within 7 days of your purchase via the contact form on our website. Our team will assess the request and respond accordingly.
Need Help?
If you have any concerns about your order or require technical support accessing your files, please reach out to us through our official Contact Us page. We’re here to assist you.
By completing a purchase on HanovLearn, you acknowledge and agree to the terms of this Refund and Returns Policy.